Privacy Policy Last updated on: 20/03/2025
As part of the use of our website, services, and interactions with you, we collect and process certain personal data about you. This privacy policy aims to inform you about the data we collect, how we use it, and your rights regarding that data.
2. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?The data controller for your personal data is our company, which develops and markets a digital signage management solution and related services.
3. WHAT PERSONAL DATA DO WE COLLECT?We collect different categories of personal data depending on your interaction with us. When you contact us via the contact form, request a quote or an online demo:
- First name, last name
- Email address
- Phone number
- Company name you represent
When your company subscribes to our solution:
- First name, last name
- Email address
- Phone number
- Company name and your role in the company
Required fields are indicated in the forms. Without this information, we will not be able to process your request.
4. WHY DO WE COLLECT YOUR PERSONAL DATA?Your personal data is collected for the following purposes:
- To respond to your requests (contact, quote, demo)
- To provide and manage our solution and related services
- To manage the contractual relationship with your company (invoicing, collections, support)
- To carry out marketing and communication operations
We also maintain an opt-out list for marketing purposes to respect your choices.
5. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?Depending on your interactions with us, the processing of your data is based on:
- Our legitimate interest in responding to your requests and managing relationships with clients and prospects
- The performance of a contract when your company subscribes to our solution
- Our legal obligations regarding invoicing and data retention
You may object to marketing communications at any time.
6. WHO HAS ACCESS TO YOUR PERSONAL DATA?Internally: only authorized personnel within our company have access to your data to manage your requests and contractual relationship.
Externally: your data may be shared with our service providers and partners (hosting, logistics, technical support) solely for the provision of our services. In case of legal dispute, it may be disclosed to legal advisors.
7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?- Contact form: as long as needed to respond
- Quote or demo request: 1 year after collection
- Contractual relationship: duration of the contract + 3 years for marketing purposes
- Legal obligations: some data is archived for up to 10 years (e.g., invoices)
In accordance with applicable regulations, you can:
- Access, correct or delete your data
- Restrict or object to its processing
- Request data portability in a structured format
- Set instructions regarding the handling of your data after your death
To exercise these rights, contact us at contact@smartcast.pro. You may also contact the CNIL in case of a dispute.